The terms for using Netrix and connecting it to client sites.

Once these terms have been approved and incorporated into a signed order, they are intended to form an agreement between Netrix and the organization identified in that order. The person signing for an organization must have authority to bind it. In these terms, “Customer” means that organization and its authorized users.

An order form, proposal, or other written agreement that incorporates an approved version of these terms may add commercial terms. If an order conflicts with these terms, the order controls for that conflict.

You must be at least 18 and legally able to enter a contract. You must provide accurate account information, protect your sign-in credentials, and promptly remove access for anyone who should no longer use the account.

Customer is responsible for activity under its memberships and for assigning owners, administrators, members, and clients appropriately. Shared user accounts are not permitted when they prevent Netrix or Customer from identifying who performed an action.

Customer may add, crawl, connect, analyze, or change only websites, profiles, provider accounts, and data it has permission to use. Customer must have a lawful basis to provide personal information to Netrix and must give any notices or obtain any consents required for its own clients, employees, reviewers, or other people.

Customer must not use credentials, pairing codes, API keys, or ownership-verification methods it is not authorized to use. Netrix may require proof of control before enabling certain site changes.

Netrix provides tools for technical SEO audits, issue review, selected AI-assisted drafts, local SEO data from connected providers, reports, and a limited set of supported site changes. Features may be marked beta, invitation-only, dependent on an outside provider, or unavailable for a particular site.

We may improve, replace, limit, or discontinue features. We will use reasonable efforts to provide advance notice when a material change is likely to remove a paid core feature, unless security, law, provider action, or an urgent reliability issue requires faster action.

Customer may choose to connect third-party services such as WordPress, Cloudflare, Anthropic, Local Viking, or Local Brand Manager. Customer authorizes Netrix to send and receive the data needed for the requested feature using the permissions Customer configures.

Third-party services are governed by their own agreements and may change their APIs, limits, availability, data, or pricing. Netrix is not responsible for a third party's service, but we remain responsible for our own handling of Customer data under these terms and any applicable data processing addendum.

AI output may be incomplete, inaccurate, inappropriate, or similar to output provided to others. Customer must review every audit suggestion, review reply, and GBP draft before relying on or publishing it. Netrix does not provide legal, medical, financial, or other professional advice through AI features.

AI output does not deploy or publish by itself. Customer is responsible for the final value, factual claims, rights in submitted material, and any decision to accept, deploy, copy, or publish an output.

Netrix currently exposes deployment only for specifically supported fixes and connections. Customer must review the target and value, maintain appropriate backups and recovery procedures, and account for caches, templates, plugins, concurrent releases, and other systems that may affect the page.

A provider accepting a write does not guarantee what the public site serves. Netrix may perform a separate live check, but network access, caching, rendering, later edits, and third-party behavior can make a result missed or unknown. Customer remains responsible for production review and business continuity.

You may not use Netrix to break the law; access another person's account or data without permission; crawl or change a site you are not authorized to manage; bypass security or usage limits; introduce malware; disrupt the service; probe production outside the responsible-disclosure rules; send spam; violate privacy, intellectual-property, or publicity rights; or help another person do any of those things.

You may not resell access, reverse engineer the service except where law forbids that restriction, scrape the application, use automated means to create accounts or overload features, or use Netrix to build a competing service from non-public product elements without our written permission.

Fees, billing intervals, usage allowances, and payment terms will be stated in the applicable order. Unless the order says otherwise, fees are non-cancelable and non-refundable except where these terms or law expressly provide a remedy. Customer is responsible for applicable taxes other than taxes on Netrix's net income.

If payment is overdue, Netrix may suspend paid features after reasonable notice. We will not use suspension to avoid a good-faith billing dispute that Customer is actively working to resolve.

Customer retains ownership of information, content, credentials, websites, findings, brand notes, and other material it submits or connects to Netrix. Customer grants Netrix a limited, non-exclusive right to host, copy, transmit, modify, and otherwise process that material only as needed to provide, secure, support, and improve the service and to meet legal obligations.

Customer represents that it has the rights needed to provide the material and instructions. Netrix does not claim ownership of Customer content or use it to authorize production changes outside Customer's requested use of the service.

Netrix and its licensors retain ownership of the application, software, designs, documentation, check logic, and other service technology, excluding Customer content. These terms give Customer a limited, non-exclusive, non-transferable right to use the service during the subscription for its internal business and authorized client work.

If you send product feedback, Netrix may use it without restriction or payment, but will not identify you or disclose confidential Customer information in doing so without permission.

Each party may receive non-public information that a reasonable person would understand is confidential. The receiving party will use it only for the agreement, protect it with reasonable care, and disclose it only to people and providers who need it and are bound to protect it.

Confidential information does not include information independently developed without use of the other party's information, lawfully received without a duty of confidentiality, or made public without breach. A legally required disclosure is permitted after notice when lawful and reasonable cooperation at the disclosing party's expense.

The Netrix Privacy Notice describes our handling of personal information when we act for our own purposes. If Netrix processes personal information on Customer's behalf, the Netrix Data Processing Addendum applies when incorporated into the parties' agreement or otherwise signed by both parties.

Both parties will use reasonable safeguards appropriate to the information and will notify the other of a suspected compromise affecting shared accounts or Customer data without unreasonable delay.

Customer may stop using the service and may terminate as stated in its order. Either party may terminate for a material breach that remains uncured 30 days after written notice, or sooner if the breach cannot be cured. Either party may terminate if the other becomes insolvent or enters a similar proceeding that is not dismissed within 60 days.

Netrix may suspend access immediately when reasonably necessary to prevent harm, respond to a security threat, comply with law, stop unauthorized use, or protect another customer. We will limit the suspension when practical and restore access after the reason is resolved.

When the agreement ends, Customer's right to use Netrix ends and outstanding fees become due. On request made before termination or within 30 days afterward, Netrix will provide a reasonable opportunity to export Customer data using then-available product exports, unless law or a security issue prevents it.

Netrix may delete Customer data after that period according to the Privacy Notice and Data Processing Addendum. Disconnecting Netrix does not automatically reverse WordPress content changes or remove every customer-owned Cloudflare resource or provider record. Provisions that by their nature should survive will survive, including ownership, confidentiality, payment obligations, disclaimers, liability limits, and dispute terms.

Each party warrants that it has authority to enter the agreement. Netrix warrants that it will provide the paid service in a professional and workmanlike manner. Customer's exclusive remedy for a proven breach of that warranty is re-performance or, if Netrix cannot reasonably re-perform, termination and a refund of prepaid fees for the affected unused period.

Except for that limited warranty and to the maximum extent permitted by law, the service is provided “as is” and “as available.” Netrix disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Netrix does not guarantee rankings, traffic, revenue, regulatory compliance, uninterrupted service, complete crawl coverage, third-party availability, or that every suggestion or check is correct.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data, arising from the agreement, even if advised that the loss was possible.

Except for Customer's payment obligations, a party's infringement or misuse of the other party's intellectual property, breach of confidentiality, fraud, willful misconduct, or liabilities that law does not allow the parties to limit, each party's total liability arising from the agreement will not exceed the fees Customer paid or owed to Netrix for the service during the 12 months before the event giving rise to the claim. If Customer used only a free service, the cap is US $100.

Customer will defend and indemnify Netrix from third-party claims arising from Customer content, Customer's websites or provider accounts, Customer's instructions or production changes, or Customer's unlawful or unauthorized use of the service. Netrix will defend and indemnify Customer from a third-party claim that the paid Netrix service, when used as permitted, infringes a United States patent, copyright, or trademark.

The indemnified party must give prompt notice, allow the indemnifying party to control the defense and settlement, and provide reasonable cooperation at the indemnifying party's expense. No settlement may admit fault by or impose a non-monetary obligation on the indemnified party without its consent.

These terms and disputes arising from them are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing a claim, the parties will try in good faith for 30 days to resolve it through written notice describing the issue and requested relief. If that does not resolve the dispute, the state courts located in Wyoming and the federal courts with jurisdiction in Wyoming will have exclusive jurisdiction, and each party consents to venue there. Nothing prevents either party from seeking urgent injunctive relief for security, confidentiality, or intellectual-property harm.

Neither party may assign the agreement without the other's consent, except in connection with a merger, reorganization, or sale of substantially all relevant assets, provided the assignee accepts the agreement. Customer may not assign to a direct competitor of Netrix without written consent.

The agreement is the entire agreement about the service and replaces prior discussions on that subject. Failure to enforce a term is not a waiver. Invalid terms will be narrowed or removed without affecting the rest. Notices may be sent electronically to the account or business contact on file. Questions about these terms can be sent to [email protected].